The new National Anti-Scam Centre shares information from scam reports and works with government, law enforcement and the private sector to disrupt and prevent scams. BusinessChoice Rewards Platinum and Everyday: 1300 650 107. 8am - 8pm AEST, Monday - Friday. . Here are some common signs of a scam. "With 96 percent of transactions occurring either over the phone or digitally, that is our primary channel. You should receive your replacement card within 5-7 business days if you’re in Australia or up to 5-10 business days if you’re overseas. Among Westpac's customers, Young says these types of scams are among the top three, alongside investment and romance scams, in terms of volume and value lost. . How to request an update about an existing case. May 18, 2023 – 1. Westpac chief executive of consumer and business banking Chris de Bruin said the bank had introduced the measure in a bid to combat a boom in scams. Is a genuine call. One common type of fraud connected to BEC is invoice. Note the sophistication regarding spoofing the callerIDs. If you think your card has been compromised, you can block it through the ‘Manage my Cards’ button in Westpac One® online banking. au into your browser or using the Westpac mobile banking app. The Commonwealth Bank last year reported its biggest half-year profit at $5. That's the best number for phone banking, to be put through to any branch or to talk to one of our customer service. Westpac NZ. Weekdays 7am to 8pm & weekends 8am to 5pm. You can activate this feature either in the Westpac App or Online Banking as long as your mobile number is listed in your profile. Email account compromises occur frequently in New Zealand and can result in high financial losses for affected businesses and their clients, as well as reputational damage. 01 November 2023. Keep your business safe: download the ABA’s Business Scams Fact Sheet. A page in Westpac Online Banking doesn’t look right, looks or. Westpac advises customers to be aware of the scam and to not call the phone number provided. In re Westpac Class Action Litigation. Westpac urged its. In the scam, cybercriminals are seeking access to business and consumer online accounts by phishing for customers’ phone banking credentials, including their customer ID, password, phone banking PIN, and. “Our latest scam data revealed customer. Westpac. To combat these scams, Westpac has worked with Optus to stop scammers from being able to use call spoofing software and impersonate calls using Westpac’s number. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. Search. WestPac have a head office in Austrailia. 'I'm calling from the bank' schemers contact victims about alleged problems with a bank account or funds, sometimes originating as text messages asking for contact via telephone. Over 15 years later WestPac now serves over 10,000 retail investors Forex trading, CFD trading, Spread Betting trading, Social trading, and Share Dealing trading. We’ve recently received reports of scammers impersonating us, including spoofing our trusted phone numbers. com. Report suspicious emails or scam details to hoax@westpac. Westpac has today announced new measures to help more female-led small businesses to get started or to grow with dedicated start-up and scale-up loans. One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. View Holly Roberts's business profile as Senior Manager, Fraud & Scams Risk Operational Risk at Westpac. Often recruited through job ads, money mules have become a big part of. August 10, 2023 - 1:34PM. Contact that is unexpected or unsolicited. But he says there is a little-known payment. This scam SMS claims your access has been revoked. Though it is the scammer’s skill that gets the customer to read this back without looking. . August 10, 2023 - 1:34PM. Email [email protected] or SMS/text messages to 0497 132 032 then delete the email or message. From Westpac today. The federal government will spend $86 million on a national effort to prevent scams, including $58 million to create the national centre to report scams and distribute information to banks, law. do. The service alerts customers if there is a potential account name mismatch for some. There are currently more than 94,000 Westpac phone numbers that have been added to a “Do Not Originate” list, which will prevent scammers from impersonating the bank’s numbers. View Contact Info for Free Westpac has been working hard to stamp out impersonation scams. One common type of fraud connected to BEC is invoice. The phone call was released by Westpac on Wednesday to help raise awareness following a recent spike in scam activity. Report your card lost / stolen using Online. Find out why it’s essential to ‘hear the alarm bells’ to help prevent scams. Calls asking you to provide the security ‘one-time-code’ that you received via SMS. That's the best number for phone banking, to be put through to any branch or to talk to one of our customer service. Read More. Or if you think your card PIN has been compromised, you can change it in Westpac One online banking under. Recipients are also urged to forward a copy of the scam message to [email protected] to register for a Security Device? Westpac Protect™ SMS Code. 02:30pm October 28 2022. How to register for a Security Device? Westpac Protect™ SMS Code. They may use flashy advertising through social media or on websites. A caller claiming to work for the Westpac credit card fraud team says they have detected an attempted overseas transaction ($600 - $1,200) on the customer’s card. Westpac Bank has released a recording of the call to show the “incredibly convincing” techniques scammers use to swindle money from unsuspecting victims – and point out the red flags. Previously, Daniel was a High School Tutor at Cu mberland Education and also held positions at Coles Supermarkets, Celebrants Network, RAMS Australia. By David Williams. com. Holly Roberts's Phone Number and Email Last Update. At Westpac, we’re vigilant about safeguarding your financial and personal information. We will send you an SMS (text) to confirm the transaction, and ask you to text back with your confirmation. When we email you, we will include your name or myIR username. Contact us in the Westpac App to skip the security questions and talk to the right person. The problem is there is no clear or fail safe avenue to lift the blockage of my account. Some of the calls appear to come from an official Westpac phone number,. One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. Mehr von Westpac auf Facebook anzeigen. People will attempt to steal a customer's login. If your card is lost or stolen, you can let us know at any time, from anywhere in the world. If possible, please include any screenshots or URLs that might help us to respond to your query in a timely manner. You can also report all suspicious activity to the Australian Cyber Security Centre at. (949) 272-2100. au and text messages to 0476 220 003 (047 NAB 0003). Let us know. By 9News Staff. Australians lost more than $2 billion in scams last year. That's why they've locked your internet banking, to prevent unauthorised access by a third party. SCAM SPOT: Beware bank impersonators. Westpac will never ask you to download software or allow remote access to your computer or device. Scammers can target you online, by phone or email. You can also report all suspicious activity to the Australian Cyber Security. Almost half of Westpac NZ customers say they are finding it harder to identify scams, as criminals adopt increasingly sophisticated approaches to swindle their victims. Try to understand if there are reasons why they may have been more vulnerable to a scam, so you can. 100 Spectrum Center Dr Ste 330. (First published 04/07/23) Scams are on the rise and no matter how confident you are that you can spot them. Emergency card services from overseas. They typically insist that there is something wrong with your computer or that you are eligible for some kind of payment or. From Westpac today. This could include a person’s full legal name, address, place of work, phone number or. Keep up to date on scams by subscribing to the governments scam alert email. Share. We're making Australia a harder target for scammers. It indicates you should call the number provided if you did not make the transaction. The scammer may be threatening. Or if you prefer, we can communicate to you via mail. 1. 054. We have rigorous security measures in place that protect the privacy and confidentiality of our customers, including industry best. The caller claims to be from your bank, Mastercard or Visa. Westpac has banned customers from transacting with Binance, on the same day as the controversial cryptocurrency exchange was stripped of. 18 EST. SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. Westpac has admitted it broke the law and agreed to pay penalties totalling $113m after the corporate regulator hit the bank with six lawsuits over. The bank says it’s a red flag. We’ll contact you if you’ve been affected by it. Or on +64 9 912 8000 if you're outside New Zealand (standard call charges will apply). Recipients are also urged to forward a copy of the scam message to hoax@westpac. Tap Continue. co. We have received a large number of TXT scam messages similar to the one below from Leila Brock. Find out how. November 7, 2019 ·. We would not pressure you to act immediately,. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. com. 14pm. au. gov . You can check these. "We've seen a significant increase in cases where scammers are using software to mask their phone number. au or sms/text messages to 0497 132 032 then delete the email or message. phone_iphone MOBILE What we like in check_circle We have found links to social networks on the page. Although Westpac managed to thwart the convincing scam attempt, they did detail the warning signs customers needed to watch out for as con artists become more sophisticated and difficult to detect. Forward the suspect email to hoax@westpac. Business email compromise scams. Westpac has banned customers from transferring funds to the world’s largest cryptocurrency exchange Binance, in a move aimed at reducing losses from scams. Welcome to Westpac One® – your new online banking experience has launched! Westpac One makes online banking easier, faster and smarter than ever. au or 0497 132 032. Sydney property developer Jean Nassif and his daughter secured approval for a $150 million credit application by allegedly deceiving Westpac with fraudulent pre-sales contracts, with the. au or SMS/text messages to 0497 132 032 then delete the email or message. au or 0497 132 032. The new measures follow other recent scam initiatives. Read about the latest scams and security threats, learn how to spot and avoid a. site is extremely low. Westpac (Bank): 1. Or accidentally getting their customer ID wrong and entering yours. Previously, Jessica was a Team Manager and Customer Manager at St. au/scams. Talk to us now. Control your card from the app. This scam SMS claims to contain a security code required to complete a purchase. Netsafe greatly appreciates scam reports as they help. We’ve recently received reports of scammers impersonating us by spoofing our trusted phone numbers. info@brokerdatanet. The scam block covers Westpac credit and debit card customers, as well as those making purchases via third-party mobile phone wallets. Share your Online Banking Security Codes or passwords. In a new survey of more than 1300 Westpac NZ customers, 87% of respondents believed they had received a scam email, text or phone call in the last six months, and 49% believed scams were becoming harder to identify. (+61 2) 9155 7700. The scam detection technology uses machine learning. Says it will hire a bigger team of scam specialists. Help keep your accounts safe and secure by ensuring your details are up-to-date. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers,. Over 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list which will prevent scammers from impersonating the bank in a practice. The technology was launched after last year’s system trial. Westpac (Bank): 1. Protect yourself from scams. The corporate watchdog ASIC is suing the big four bank in the Federal Court, alleging it breached credit laws by failing to respond to hundreds of people in the legally required time frame. My Westpac Protect SMS code looks different to what I expected. SCAM ALERT: Our fraud team are warning of a widespread phone scam - we've had over 47 complaints in one region this week. If you have a story idea I would love to hear it. Please report scams or suspicious activity immediately to Westpac at 132 032 or +61 2 9155 7700 (if calling from overseas). If you have a query about an offer that you’ve received, please email socialmediasupport@jbhifi. 10:24pm Jan 29, 2021. Westpac on Wednesday became the first Australian private business to block calls from scammers impersonating the bank, with more than 94,000 Westpac phone numbers now added to a “do not originate. This guide is about . Contact Information. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges. The bank's survey of 1300 customers suggests scams were ubiquitous, with 87 percent saying they had received a suspicious email, text or phone call in the past six months, and 49 percent. Move money to a "safe" account, or to an account with another bank. is legit or a scam, website info, reviews reviews. What to do if your wallet is lost or stolen. SCAM ALERT: We're receiving lots of reports of customers receiving robo-calls on their mobile or landline. Scam block. Aug 2022 - Dec 2022; Mar 2022 - Jun 2022; Jul 2021 - Jan 2022; Nov 2020 - Jun 2021“Scams increased last year by 30 per cent according to the ACCC,” said Ben Young, Head of Fraud at Westpac. This scam commonly starts as a new message received via WhatsApp or other messaging apps, designed to convince parents their. 35pm. Combating SMS and identity theft phone scams – enforcing new rules on telcos to use stronger ID checks and establishing new rules to reduce SMS scams. SCAM SPOT: Unlucky in Love. Some of the calls appear to come from an official Westpac phone number, however the calls are not from Westpac. Cards, 8am-8pm Sydney Time, 7 days. 2 billion ($4. Log in to Westpac One®The trust score of westpac. 12:00pm December 21 2022. Note: calls made from mobile phones and hotel rooms may attract additional charges. This phishing SMS has been sent using a sender name of "Westpac" to try and convince you this is a trusted message. Online & Mobile Banking, 8am-8pm Sydney Time, Mon-Fri. Unsolicited phone calls, texts or emails with a job opening that you have not previously applied for or heard of. They will attempt. Scammers have now been spamming and sending text messages to Westpac consumers claiming that all accounts will be frozen until they hand out. General enquiries 132 142. Keep up to date with the latest online and cyber security information through these Government or Not for Profit websites: Protect yourself. Detectives have identified at least 25 victims of the scam this year. One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. Westpac offers Desktop,Mac,iPhone,Android,WEB trading to 10,000+ clients. . Menu. founded in 2008. Find out more. The scam is. 12:01pm February 10 2023. Westpac launches new anti-scam security. Perth family robbed of $32,000 in sophisticated phone scam. Forward suspicious emails to hoax@westpac. If you suspect that you could be a victim or target of a scam, please contact us immediately by calling 132 032 or email [email protected]. Online scams are branching out and using all types of modes like text messages, fraud phone calls, and emails with dodgy links. You are right; it seems to be a scam text intended to get personal information. Jessica Weir is a Manager, Team, Scams Fraud, Customer & Corporate Relations at Westpac based in Sydney, New South Wales. Forward suspicious emails to [email protected] information about the latest scams and how to avoid them is available at westpac. PayID and Osko payments are made through the existing payment platforms of participating banks. View Mathew De Barros's business profile as Customer Manager, Scams at Westpac. While crooks use many scenarios, here are 10 common phone scams currently. Westpac has released an audio recording of a scammer pretending to be a member of the bank’s fraud team to demonstrate the red flags people need to be looking out for as scam calls in Australia spike. The SMS advises a request for a new payee has been made on your account, and if it. Romance scams: plain language guide Finding friends online can be fun. "Westpac invests heavily in scam prevention and has robust. Got a message from this phone number saying: "To confirm payment of $10. Free Tools ; Leads by Industry ; Top Profiles . Westpac has announced it has begun taking further action to combat scammers with the introduction of new prevention measures and additional support for its customers. Many Australians have been the victim of credit card scams and online fraud. Share. Remote Access Scam Example. We will send you an SMS (text) to confirm the transaction, and ask you to text back with your confirmation. Avoid sharing personal information and contact details unless you can confirm there is a genuine purpose to do so. 10:24pm Jan 29, 2021 Australian's are being warned of the latest text scam attempting to steal banking details by posing as Westpac. Westpac has announced it has started automatically blocking customer payments to overseas retailers deemed to be of "high risk" for scam activity. au or phone The Senior 02-4355. Confirm that account name matches the account number on transfers to shut down a version of man in the middle fraud that is very common. Legitimate businesses scams: fake auto warranties. We own mistakes we’ve made and want to put things right as quickly and fairly as possible for you. Netsafe has received multiple reports from people about card fraud phone scams. 00 to BSB 0xxxxx account 2xxxxxxxenter SMS. ATM transactions. How to avoid it: Only give that kind of information out if you made the call—and don’t just use the number that contacted you. The third episode of Westpac Wire's Scam Spot series warns of the growing number of Australians falling prey to the 'product review scam'. (Thomas Evans) SHARE. Is legit or a scam, can you trust Date of last check: 2023-06-30. Westpac worked with its telecommunication provider Optus to add 94,000 Westpac numbers to the ‘Do Not Originate’ list, preventing scammers from impersonating the. Engage via Email. Binance Australia – the local arm of the $6. In September, Westpac partnered with Optus to become the first private Australian business to block calls from scammers impersonating the bank, adding more than 94,000 Westpac phone numbers to a. Westpac has started to automatically block customer payments to overseas retailers deemed to be of “high risk” for scam activity. au and delete the fake message from your inbox, sent, and trash folder. However, the email address at the start of the message may be different, and the name at the end of the TXT may be different. Fraud alert: Watch out for scam phone calls claiming to be from Westpac, government agencies and telecommunications companies. Bullying & abuse Staying Safe Young People. Source: Supplied The bank has only offered $3000 to the couple in compensation, something they are fighting. Recent data reveals that investment scams account for approximately 50% of all customer losses attributed to scams, and around one-third of scams involve direct transfers to cryptocurrency exchanges, making it challenging to trace the funds. 11:44pm Nov 8, 2023. Ben Young, head of fraud at Westpac, said this type of scam has escalated since early 2023. Westpac has banned customers from transferring funds to the world’s largest cryptocurrency exchange Binance, in a move aimed at reducing losses from scams. It offers advice for people with an intellectual disability, and those who support them. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges. A situation where you have to make a payment to ‘release’ funds. also a good idea to double-check the accuracy of email addresses when sending sensitive information and to check via phone any supplier that wants a payment change by email. Report suspicious activity now to 132 032 (or +61 2 9155 7700 if overseas). To avoid confusion, we've listed details of the best contacts based on common scenarios. 3/11/2023 7:18 AM. Download PDF. The scammers invent emergencies to encourage payment, such as needing a new phone or paying an urgent bill. Or if outside Australia + 61 2 9155 7700 (outside Australia) Our Fraud Detection Team advises you on unusual activity on your card and asks if the charges are yours. That person won't be able to go into a branch with 100 points of ID and get it sorted. Online scams are becoming more frequent these days and as scammers branch out to utilising text messages, fraud phone calls, and emails with sinister links. If you believe you've been targeted by a scam, contact us immediately by calling 0800 400 600. (+61 2) 9155 7700. If a client has answered the suspect email, clicked on a link in an. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. More than 94,000 Westpac phone numbers have now been added to a 'Do Not Originate' list, which will prevent scammers from impersonating Westpac numbers. It's quick, simple, doesn't interfere with the majority of your day to day banking and offers: Increased security, free of charge. Read More Card fraud phone scams. He shared a post warning others. Australian banking customers beware, a new phishing scam email is circulating purporting to be from Westpac Bank. Please report scams or suspicious activity immediately to Westpac on 132 032 or +61 2 9155 7700 (if calling from overseas). SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. Statement by a Westpac spokesperson: "Westpac invests heavily in scam prevention and has robust processes in place to alert and protect customers. Scams can happen to anyone. com. au or SMS/text messages to 0497 132 032 then delete the email or message. com. If you would like more information on current scams or would like to report a scam, please contact SCAM watch via their. For most of your banking needs, you can call us on 0800 400 600, Monday to Friday 7am to 8pm and Saturday and Sunday 8am to 5pm. If you’ve recently received a suspicious text message from ‘Mum’ or ‘Dad’ urgently requesting money, you aren’t alone. This emerging trend called. Real-time blocking of suspect online merchants, with over $131 million saved for 1. But Sauermann kept trying. If you’ve responded to a suspicious call, email or text message, please call us on 13 22 65 or visit your nearest branch. Beware when receiving unsolicited phone calls, email or text messages claiming to be Westpac and consider what they are asking for. Log in to Westpac One®If you have a query about an offer that you’ve received, please email socialmediasupport@jbhifi. Plain language romance scams. We call this remediation. This means that the same level of security that protects your payments to BSB and account numbers applies to payments made using Osko and PayID. Westpac Bank has announced a verification system to alert. Share. Darryl Wong's Phone Number and Email Last Update. Westpac blocked $215 million in scam-related losses this year, and more than 800 phishing websites impersonating the bank. Access your card management tools via the Cards Hub within the Westpac App. au. By doing this, they can help prevent it happening to others. Westpac is working with Optus to place more than 94,000 Westpac phone numbers on. Five things to look out for on a scam phone call: The caller doesn't give you time to think, tries to stop you speaking to a family member or friend or is insistent and makes you feel uncomfortable. Scams Mar 2022 - Jun 2022. The text advises you to confirm your mobile device by clicking. Page 3One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. You may lodge a dispute via Internet or Mobile Banking, over the phone or in a Branch. Requests for sensitive information such as Social Security numbers, birthdates and passwords should also be red flags. "Westpac invests heavily in scam prevention and has robust. He suggested letting calls from unknown phone numbers go through to. To report a scam or to seek assistance, customers can call 132-032 or via the Westpac app. co. , name, address, date. An Australian journalist has become a victim of an elaborate scam that used legitimate Westpac bank phone numbers to steal almost $35,000. Check out the types of scams being used plus some useful tips on how to stay safe. The URL for Westpac’s internet banking login page is: Westpac offers a comprehensive online resource to help identify and report scams purporting to be from them. com. 8 November 2023 at 7:14 pm · 2-min read. 08:00am November 24 2023. The bank. From overseas +64 9 912 8000 (international toll charges apply). More than 94,000 Westpac phone numbers have now been added to a 'Do Not Originate' list, which will prevent scammers from impersonating Westpac numbers. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. Forward suspicious emails to hoax@westpac. Westpac has launched Westpac Verify, an alert system to protect customers from potential scams when sending money. There is an influx of scammers claiming to be from credit card providers or banks calling about suspicious transactions on your card. Investment scams. (and surprisingly helpful too!)View the scams, fraud and phishing events targeting our customers and learn what to do if you receive them. What happens next? Once a case has been created you'll receive a case reference number via SMS. Combating SMS and identity theft phone scams is an ACMA compliance priority and telcos may face penalties of up to $250,000 for breaching ACMA directions to comply with the code. Watch out for scam phone calls claiming to be from Westpac, government agencies and telecommunications companies. Cards, 8am-8pm Sydney Time, 7 days. 10:24pm Jan 29, 2021. In 2022, we partnered with Optus to become the first private Australian business to block calls from scammers impersonating the bank. Giving us as much information as possible helps us take action on non. The scammer may pressure you to make a decision quickly. Scammers often use genuine information about an organisation to create some legitimacy in their messages, but make small changes to links or phone numbers to avoid recipients identifying the scam. Call 0800 400 600. Instead, there’s a sidebar menu with 8 different pages in the navigation. We do not include attachments in emails. The general NAB number 13 22 65 – you’ll find it on the back of your card and our website. The message might seem legitimate because scammers may use technology to spoof the phone number or name displayed on a text message, so it appears in your phone under a legitimate delivery server’s name. Just sign in and skip the automated questions to talk to a real person. , that they are completing a purchase and not cancelling a purchase. Jackson St. 4 out of 5 stars from 1,413 genuine reviews on Australia's largest opinion site ProductReview. 01 billion to debit and credit card fraud in the 12 months to September. Within half an hour he got a phone call from overseas from a man saying he wanted to do business, and it would only cost him $250. Couple fuming after scammer intercepts Westpac phone and steals $100k life savings. SCAM ALERT: Our fraud team are warning of a widespread phone scam - we've had over 47 complaints in one region this week. The ordeal unfolded through a series of fake bank calls and messages, culminating in a ruthless raid on their bank account within just a few hours. 6 million in losses, an increase of 469 per cent from 2021. c/o Strategic Claims Services, P. The text advises you to confirm your mobile. November 7, 2019 ·. On the right-hand side of your screen select, the Chat now button to start the conversation. Westpac said it was investigating and it took the protection of customers' data very seriously. To add your mobile number to the account, call us on 1300 655 505 8am-8pm Sydney time, 7 days a week or +61 2 9155 7700 if overseas. These often start with. 08:00am July 18 2022. Find out more about what to do if you suspect your credit card has been used fraudulently. You can continue to use the same PIN from your existing card on the new card. A scammer claimed to be from Westpac’s fraud prevention team. A Push notification is a notification sent to your registered device (s) for: Deposits such as a salary payment or payments from friends or family and payments to your credit card (OSKO & PayID payments coming soon) Direct debits and card purchases, for example memberships and subscriptions and, credit and debit card purchases. Tamara Giglio is a Manager, Customer, Scams & Fraud Complaints at Westpac based in Sydney, New South Wales. Romance scams. We will get a replacement card to you as soon as possible and can stop all transactions on your account immediately. Black cardholders can call 1300 651 999. Call the team. 4. Tap Register for SMS Code. 1 day ago · Westpac. nz Talk to us Need further help? Call 0800 400 600 Report to. Someone else knows, or may know, your passcode or knows how to unlock your Android device, or your Westpac card PIN. Learn about how this scam works and what you can do if you receive one of these calls now. Initially verified myself before thinking it could be a scam but I fired some verification questions back and it all checked out. 2. Westpac said it would integrate its fraud-detection systems with its digital-payment platforms to help customers identify potential scams through real-time payment prompts. Scammers are becoming increasingly sophisticated, with nearly half of all Westpac Bank customers saying they are finding scams harder to identify.